Conciliation is where parties, with assistance from a dispute resolution practitioner (the conciliator) discuss issues to reach an agreement. ... Arbitration is where the parties to a dispute present arguments and evidence to a dispute resolution practitioner (the arbitrator).
Arbitrator hear both the parties before arriving at a solution to their dispute. ... Conciliation: It is a process in which disputes resolve between the parties by appointing a conciliator who help (amicable) the disputed parties to arrive at a negotiated settlement.